{"id":141,"date":"2023-04-05T13:41:56","date_gmt":"2023-04-05T11:41:56","guid":{"rendered":"https:\/\/www.cartracker.sk\/?page_id=141"},"modified":"2026-05-05T13:04:46","modified_gmt":"2026-05-05T11:04:46","slug":"technicke-problemy","status":"publish","type":"page","link":"https:\/\/www.cartracker.sk\/en\/podpora\/technicke-problemy\/","title":{"rendered":"Technical problems"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

1. PC \/ SC seems not to work properly – please follow the steps bellow<\/strong><\/span><\/h2>\n

In Windows 7, 8 and 10\u00a0are may be problematic with the service that controls the smart card reader. It is caused by a stopped service SmartCard (in Czech localization Windows service called \u010cipov\u00e1 karta). In most cases, just the service in Windows\u00a0service list looks and run. Startup Type must be Automatic.<\/p>\n

If you get an error when starting SmartCard, you need to fix the Windows registry as follows:<\/strong><\/p>\n

1. Download:\u00a0scardsvr.rar<\/a>\u00a0– then unpack.<\/p>\n

2. After unpacking is created the file scardsvr.reg – double-click on them and than Allow registry changes.<\/p>\n

3.\u00a0Restart the PC.<\/strong><\/p>\n

4.\u00a0The PC \/ SC interface requires a\u00a0smart card reader\u00a0<\/strong>in addition to the SmartCard service.\u00a0If you are not using it, you need to connect it at least once<\/strong> and wait for Windows to install the drivers.<\/p>\n

 <\/p>\n

2. Problem lauching CarTracker – repeating the Registration Form or Error saving the registration information<\/strong><\/span><\/p>\n

You do not have sufficient access rights to these folders:<\/strong><\/p>\n

C:\\ProgramData\\TDCS\u00a0 \u00a0and\u00a0 \u00a0C:\\ProgramData\\Software\\TDCS<\/p>\n

1. Enable the displaying of hidden files and folders<\/strong><\/span><\/p>\n

– Open Explorer Options (in Windows 10, click the Windows icon at the bottom left and type Explorer Options)<\/span>
\n– on the View tab, find “Show hidden files, folders, and drives” – and click to enable this option<\/span><\/p>\n

2. Open the path: C: \\ ProgramData \\ Software \\ TDCS<\/strong><\/span><\/p>\n

– click to open: My Computer – Local Disk C: – ProgramData – Software – TDCS\u00a0<\/span><\/p>\n

3. Allow all users (USERS\\Domainusers) to edit and ReadWrite or fully access the CarTracker folder in security<\/span><\/strong><\/p>\n

– on the CarTracker Folder icon, open Properties (right-click) – Open the Security tab<\/span>
\n– Click the Edit button<\/span>
\n– find Users in the list of groups and names<\/span>
\n– At the bottom of this list, click to enable Read\/Write (may be Full) Access and Edit<\/span>
\n– close both windows with OK<\/span><\/p>\n

4.<\/strong> Open the path: C: \\ ProgramData \\ TDCS<\/strong><\/span><\/p>\n

– and do the same as in point 3<\/p>\n

5. Once again, last, do the registration<\/strong><\/span><\/p>\n

 <\/p>\n

3. Problem starting DigiConnect<\/strong><\/span><\/p>\n

When starting DigiConnect, a configuration file error may occur – see figure<\/span>.\u00a0\u00a0<\/span><\/p>\n

The configuration file is corrupt and needs to be deleted\"Chyba<\/strong><\/span><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

1. <\/strong><\/span>Enable the displaying of hidden files and folders<\/strong><\/span><\/h2>\n

– Open Explorer Options (in Windows 10, click the Windows icon at the bottom left and type Explorer Options)<\/span>
\n– on the View tab, find “Show hidden files, folders, and drives” – and click to enable this option<\/span><\/p>\n

2. Open the path: C:\\Users\\xxxxxxxxx<\/em><\/strong>\\AppData\\Local\\Tachosys<\/em><\/strong><\/span><\/h2>\n

\"\"<\/b><\/span><\/h2>\n

– click the Documents icon on the Windows desktop to open the user’s folder.<\/span><\/p>\n

at first there is the AppData folder by double clicking to open it, then Local and then Tachosys<\/span><\/p>\n

3. Delete all folders and files that are here<\/b><\/span><\/h2>\n

<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] 1. PC \/ SC seems not to work properly – please follow the steps bellow In Windows 7, 8 and 10\u00a0are may be problematic with the service that controls the smart card reader. It is caused by a stopped service SmartCard (in Czech localization Windows service called \u010cipov\u00e1 karta). In most cases, just the…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":16,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-141","page","type-page","status-publish","hentry","description-off"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/pages\/141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/comments?post=141"}],"version-history":[{"count":26,"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/pages\/141\/revisions"}],"predecessor-version":[{"id":1988,"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/pages\/141\/revisions\/1988"}],"up":[{"embeddable":true,"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/pages\/16"}],"wp:attachment":[{"href":"https:\/\/www.cartracker.sk\/en\/wp-json\/wp\/v2\/media?parent=141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}